A new rep starts Monday. Your AI agent is ready for a tougher test. Periscope gives both a safe place to get things wrong, using realistic, labeled tickets built from your site, help docs and public social posts.
Free credits included · No card · No subscription
There's no help desk export to clean up and no live support system to connect. Periscope learns from what you already publish, then lets you shape the situations your team needs to rehearse.
Paste your URL. Periscope finds your help center, docs, blog and public social profiles, then learns the product names, policies and details customers see.
Tell Periscope which issues fill your inbox, how customers get in touch and what tone they use. Focus the practice on billing, refunds, bugs or whatever comes next.
Generate a handful or hundreds at a time. Each ticket comes labeled by type, channel, sentiment and difficulty, ready to use in Periscope or export as JSONL, Markdown or CSV.
Plan names, policies and product details are drawn from your content. New reps practice judgment instead of generic role-play, and AI agents face questions your customers could plausibly ask.
Six customer voices from one practice queue
Still billed the Growth plan rate after downgrading
Hi — I moved our account from the Growth plan down to Starter on the 3rd, but this morning I was charged the full Growth amount again. The change is clearly showing in my account settings.
Can you refund the difference and confirm the downgrade actually took effect before the next cycle?
Let them make their first judgment calls in a queue that looks like yours. Mistakes stay in the lesson, not in a real customer conversation.
See what happens when billing gets messy, a customer gets frustrated or the answer takes several help articles to piece together.
No monthly plan to manage and no per-user fee. Credits stay in your workspace, ready for the next onboarding round, eval run or policy change.
New workspaces include trial credits. After that: 2 credits per crawled page, 10 per social post and 5 per generated ticket.
Only the public content you point it at: your marketing site, help center, docs, blog and public social profiles. Those sources give Periscope the product facts, policies and language it needs to make each practice ticket specific to your business.
No. Periscope works from public business content, plus a short questionnaire about your support mix. The customers and conversations it generates are synthetic, so you can create a useful practice set without copying real tickets into another tool.
No login or account access is needed. Periscope reads public Instagram and Facebook pages; discovery on X is best-effort.
Not yet. Periscope doesn't currently import from Zendesk, Front or Intercom. It works from public content, which means you can build a practice queue without touching your live help desk.
Periscope uses 2 credits for each crawled page, 10 for each social post and 5 for each generated ticket. You'll see the cost before generating a batch. New workspaces include trial credits, and paid credits don't reset each month.